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www.angieslist.com
A word-of-mouth network for
consumers, Angie's List is a growing collection of
homeowners' real-life experiences with local service
companies. The people who join Angie's List are like you —
looking for a way to find trustworthy companies that perform
high-quality work.
Angie's List members submit more than
15,000 reports each month about the companies they've hired.
They describe their project (including the cost), and grade
the company's response time, prices and quality of work —
good or bad. In reading the reviews, you'll know if a crew
was conscious of children and pets, cleaned up after
themselves, or just totally botched the job.
Because Angie's List relies on its
members' experiences, reviews aren't submitted anonymously.
Of course members' information is kept confidential on the
List, but reports are made available to the companies who
have been reviewed. Since there are always two sides to
every story, companies can respond to reviews, helping make
sure that members get all the information they need to make
a hiring decision. Additionally, members can only report on
a specific company once every six months, ensuring no one
can "stack the deck" in favor of or against a company.
Finally, all reviews submitted by members go through a team
of Angie's List staff who look for any irregularities or red
flags. Occasionally, we can catch service companies
reporting on their own businesses. Those companies are
reprimanded and the reports are promptly and permanently
removed from the List.
- Consumers support Angie's List:
Companies don't pay to be on Angie's List.
Angie's List is a consumer-driven service and is supported
by our members. Members pay a monthly or annual membership
fee to access the ratings on the List
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