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Testimonials: Satisfied Customers Speak

Karen E. - "Just a note to let you know that one of your plumbers, Derek, did a great job fixing an emergency water leak in my kitchen and a long-standing water leakage problem in one of my upstairs bathrooms this week. He was prompt, worked diligently, and was very thorough and skillful in his repair work.  

I have always had great service from the staff at Kennedy and wanted to mention that the recent repairs performed by Derek were no exception.  Your company provides great service with outstanding reliability and professionalism." (from an email dated 7-24-10)   


Diane C.
- "Thanks you for two and a half decades of donations....." "You have been one of our longest and most loyal donors (THANKS!) We So appreciate your support of our scholarship auctions." (American Business Women's Association letter: May 2010)


Jennifer F.
- "Kennedy Plumbing set an appt for between 8-10am. Jon showed up at approximately 8:20am. He was extremely courteous and respectful. I appreciate how he immediately took his shoes off when entering our house. He inspected our areas of concern and knew immediately how to handle this issue. Jon was very knowledgeable. While working our the task at hand, I questioned him about other plumbing projects and received very detailed answers. Jon was also able to detect the damage and potential issues it could cause. He got the job done and wrote an itemized report. We would definitely call Kennedy Plumbing for future projects." (Angie's List: 4/2/2010)

Glenys R. -
"I called them on New Year's Day and George answered the call. When he heard that I had an emergency, he reprioritized his workload and came over right away. He assessed the situation promptly and got everything under control. He helped me get the best sump pump product for my home, and did a great job installing it. He was honest and professional and his recommendations saved me a lot of money. I would highly recommend their service." (Angie's List: 1/1/2010)

Bonnie O. -
"They were wonderful and they came on time. They knew what they were doing. It was a very positive experience." (Angie's List: 10/28/2009)

Ron M. - "We love Kennedy Plumbing; we think they are wonderful. They have taken care of a lot of problems at our house, where we’ve lived for 20 years now. They have always done wonderful work for us. They have been very prompt. Their prices are reasonable. Once, when the bath tub spout broke, the water was flowing through the ceiling. They came out and put in a new bidet in the bath tub. In terms of pricing, Kennedy Plumbing has always been competitive. Even if they were expensive, we’d call them anyway because they are so good and reliable. We’ve stayed in this area for a long time and we’ve never heard anyone complain about their service. We’ve had plenty of contractors and sub-contractors before, who have been horrible. However, Kennedy Plumbing is really great. They are the only people that we call for plumbing work." (Angie's List: 9/29/2009)

Greg D. -
"We have been using them for many Years.  The plumbers are very good.  They are on time and do a very good job." (Angie's List: 9/29/2009)

Marc T. -
"What started out a simple faucet/sink replacement turned into a call to Kennedy Plumbing.  I Managed the faucet/sink replacement fine, but when I turned the water supply back on, water was spraying everywhere from the hot water valve under the sink. Turned the water off, and checked Angie's List for a plumber.  I decided on Kennedy Plumbing after reading the reviews and placed the call at 9:30 am.  They happened to have an opening at 12 noon.  Mike arrived at, if not before noon, and promptly repaired the leak.  He also explained what happens in older homes (30 years old) when the water is shut off and back on.  Even showed me how to repair it myself the next time it may occur.  There were no parts needed and he tightened some of the connections on my faucet replacement!!  Total time on scene was about 40 minutes and then he gave $25 off due to a special they were running this month (something he didn't have to do, as I knew nothing about it!).  So, my total repair/home repair lesson was only $90."  (Angie's List: 12/4/08)  Great job Mike!-John Kennedy

John C.
- "I just wanted to drop you a note regarding the excellent service I recently received by your staff.  No one likes to have a plumbing problem least of all around the holidays but this is what happened to my family last week.

          On the night before Thanksgiving, my wife and I heard the sound of water rushing.  Upon looking in the crawl space, we saw water coming from the seam around the service line where the cement flooring meets the foundation.  I immediately called your office at around 9:00 PM and spoke with Cliff, who demonstrated a great deal of patience while I explained the problem.  Cliff and I spent a significant amount of time on the phone discussing the problem and coming up with a solution which I could live with.  Cliff additionally made thoughtful suggestions on how my family could get by until he could come out on the day after Thanksgiving to further assess the problem.

          Cliff was at my house early on the day after as promised and wasted little time addressing the problem.  He summoned your estimator, Roy, who immediately began the process of arranging to take care of the problem as soon as possible.  In talking with both men, I was struck by their knowledge and put at ease by their genuineness.

           I was further thoroughly impressed by Jorge, who actually performed the work today along with his apprentice Lars.  Jorge patiently answered my many questions and calmly explained to me what he was doing all along the way, reassuring me that we would not have to wait another day to get our water back.  He was right!  During the whole process, I was struck by Jorge's professionalism, outing work effort, and by the fine quality of his work.

          I am glad I called Kennedy Plumbing to fix our problem and thankful to the high quality of your personnel which made this ordeal much more manageable.  I will not hesitate to call upon your company in the future for my plumbing needs and will confidently recommend your outfit to my friends and neighbors."  (Personal Letter: 12/1/08)

Tom W. - "The plumber arrived on time and he was thorough.  He completed the work and did a really good job.  He handled all the problems as they came up.  He was great." (Angie's List: 9/23/08)

Janet M. - "The plumber was friendly, punctual, professional and performed the job in a timely manner.  I could not give a higher recommendation." (Angie's List: 10/08/08)

L.T. - "Our garbage disposal was not working.  I called Kennedy Plumbing in the morning and they sent Cliff right away to fix it.  He was excellent!  Explained what was wrong and what care we should take in the future to prevent problems with the garbage disposal.  I highly recommend him and this company." (Angie's List: 9/24/08)

Kathleen C. - "They came out to my house and fixed a leak under my sink and fixed a bad toilet.  No one else could fix that toilet, but they did it.  I thought that they were prompt, they were personable.  I thought that they were professional in their work.  They were efficient and did the job, they were thorough." (Angie's List: 10/01/08)

Debra P. - "The service was excellent.  They were very responsive and even though I called late in the day they came out the next morning to fix the problem." (Angie's List: 9/23/08)

Richard G. - "I asked them to move an iron gas line coming in through as outside wall to better fit a gas stove as we replaced the kitchen cabinets.  I called at 7:30 a.m. on a Monday morning and the fellow was there that afternoon.  Job was just right.  He put the gas connection right where it was needed inside.  I have used Kennedy multiple times in the past and they have always been right on.  Price is reasonable.  The service is great." (Angie's List: 9/2/08)

Sonia B. - "I LOVE LOVE LOVE this company!!! First of all let me say that I am a stickler for good service and I am willing to pay more for it.  I think that having a carefree experience with a company that you can trust FAR supersedes the sweetness of a lower price when the bitter taste of bad service is what you are left with.  I called the company after another plumbing company installed a newer faucet in my 1907 home.  I immediately noticed a decrease in water pressure after the other plumber installed the faucet, he came back once, charged us and still didn't fix the problem.  I waited in fear thinking all of the galvanized pipes needed to be replaced to resolve the problem.  I finally called Kennedy when i was filling my soup pot in the bathtub instead of the kitchen sink and was surprised to hear someone could come out the next day.  This company does charge a mileage fee if you are not in their service area but i was told this before the appointment was scheduled and it seemed very reasonable considering gas prices.  The next morning Joel called to let me know he was on his way, he called because he thought he was going to be running behind, he was on time though and how refreshing it was to at least know that he had not forgotten about me.  After a bit over an hour Joel brought me to the sink and Voila, GREAT water pressure.  He fixed what the other plumber couldn't and it didn't involve new pipes!  He informed me of a few things to get on the honey do list in the future that were very helpful and appreciated, I like to plan home improvement projects if possible.  When we do decide to get new pipes and water heater I will call Kennedy!

THANK YOU for being an honest, upright, dependable bubusiness  (Angie's List: 9/17/08)

 
   

13985 SW Farmington Road, Beaverton, Oregon 97005